The Fitness Superstore was established in 1979 – the dawn of the specialty fitness industry. Originally Exercise Equipment of New Mexico, many customers still have equipment with labels showing this name. The founder’s son bought the business in 1992 after a career as a Nuclear Engineer which included stays with Los Alamos National Laboratory, Sandia National Laboratory and Science Applications International Corp.
The Fitness Superstore was born of necessity when the business opened operations in El Paso in 1994. It was a name change that reflects the uniqueness of this business. The Fitness Superstore has the largest specialty fitness showrooms and the largest product selection of any fitness stores in the country.
OUR CORE PRINCIPLE
Take care of the customer at all cost
We strive to offer the best experience possible when you visit our stores. Our stores are big, bright, clean, and well organized. Our staff are truly fitness consultants – not sales staff. Our goal with any customer interaction is to have customers look back on their visit and think “WOW! I am really glad we took the time to visit them and learn before we make a decision.”
When you decide to buy from us, you need to be completely comfortable
- that the product will provide the results you want
- that you paid the lowest price available anywhere
- that your life will improve because of this good decision
- that we will be there to take care of you for years
We will deliver your product to your home and make certain you are happy. We perform ALL deliveries with in-house, trained, and experienced staff. Clients constantly praise our delivery staff for their courtesy, thoroughness, cleanliness, and timeliness.
Our technicians provide service on all brands of equipment for many clients, and we perform all service with our beloved in-house technicians – they are the best this industry has to offer. Clients who purchased their equipment from us have a special place in our hearts, and we work hard to let you know it. Providing technical support after the sale has been our guiding core principle since our founding almost 40 years ago.